Last Updated on August 11th, 2025
Who we are
Controller. Mizar & Alcor Inc. is the data controller for data collected through our platform.
Address. Listed on our contact page.
Business Users. If you run a business on EquiLink, you also act as a separate controller for the customer data you export or use off the platform.
What this covers
Accounts and profiles
Listings and content
Messages and bookings
Payments and payouts that we process
External product links that go to a seller’s own site
Cookies, SDKs, and analytics
Data we collect
We collect data you give us, data from your use of the platform, data from partners, and data we derive.
Account and profile
Name, email, password, phone, role, profile photo, country
Business info
Business name, description, services or products, photos, pricing, schedules, location, tax region, payout details
Listings and content
Text, photos, video, documents, reviews, ratings, and comments
Transactions we process
Items booked or bought, amounts, currency, taxes, status, refunds, chargebacks
We do not store full card numbers
External product links
When a product listing sends you to a seller’s site, we track the click and referral only. We do not collect your checkout, shipping, or card data for those sales
Messages and support
Messages sent on the platform, support emails and chats, attachments
Device and usage
IP address, device type, OS, app version, pages or screens viewed, actions taken, crash logs, time in app
Location
Approximate location from IP or city you enter. No precise GPS without consent
Verification and compliance
IDs, business credentials, and tax forms when the law or our providers require it
Cookies and similar tech
Cookies, local storage, and SDKs for sign in, security, analytics, and preferences
4. Sources
You, when you create an account, post, book, buy, or message
Your device, through cookies, SDKs, and logs
Payment and payout providers, fraud and security tools, analytics, and messaging tools
Public sources you link, such as websites and social accounts
5. How we use data
Provide the service. Create accounts, host listings, show search results, process bookings, send confirmations, and provide support
Payments and payouts. Process payments we handle, calculate taxes when you set your tax region, send payouts, and manage refunds and chargebacks
Safety and integrity. Detect fraud, abuse, spam, and security risks. Enforce our rules
Improve the product. Fix bugs, test features, and analyze use
Communications. Send service messages. With consent where required, send marketing and push notifications
Legal. Keep records and comply with law
6. Legal bases for EEA and UK
Contract. To deliver the service you request
Consent. For marketing, push, and some cookies
Legitimate interests. To keep the platform useful and safe. We balance these interests with your rights
Legal obligation. For tax, accounting, and requests from authorities
Sharing
We do not sell personal information for money.
We share data with:
Service providers. Payments and payouts, fraud checks, hosting, analytics, messaging, and customer support. Examples include Stripe for payments, Supabase for hosting and auth, and email or push providers
Business Users. When you book, buy, or apply, we share the data needed to complete the request
Public content. Listings, business profiles, names, reviews, and photos you post may be visible to others
Legal and safety. To comply with law or protect people, property, and rights
Corporate changes. If we merge, sell, or reorganize, data may transfer
International transfers
Your data may be processed outside your country. Where required, we use safeguards such as standard contractual clauses.
Retention
We keep data only as long as needed for each purpose:
Account data, while your account is active and up to 3 years after closure
Transaction and tax records, 7 years
Messages and content, while your account is active or until you delete them
Logs and analytics, up to 25 months unless needed longer for security or legal reasons
Your choices and rights
Depending on where you live, you may be able to:
Access your data
Correct inaccurate data
Delete your data
Export your data
Object to or limit certain processing
Opt out of marketing and non essential cookies
Use in app settings or email info@equilinkapp.com. We may ask you to verify your identity.
Cookies and tracking
Required. Sign in, security, and core features
Analytics. Understand use and improve performance
Marketing. Offers and campaign measurement, with consent where required
You can control cookies in your browser and OS. Blocking some cookies may limit features.
Children
EquiLink is for people 16 and older. If we learn we collected data from a child under 16, we will delete it.
Business Users and customer data
Use customer data only to fulfill orders, provide support, and meet legal duties
Do not add users to marketing without consent where the law requires it
Keep exported data secure and honor deletion requests
If you use third party tools, you are responsible for their compliance
Product listings with external checkout
When you click a product link that leads to a seller’s site, that seller is the controller for the sale
Their privacy policy applies to checkout, shipping, and returns
We may track clicks and conversions to prevent fraud and improve our service
Security
We apply technical and organizational measures to protect data. No system is 100% secure. Use a strong password and keep your devices safe.
Region specific information
California
You have the right to know, access, delete, correct, and to opt out of the sale or sharing of personal information for cross context ads
We do not sell personal information for money. To opt out of sharing for ads, use the app settings or contact us
Canada and Quebec
You can request access and correction. Quebec users may ask about automated decisions and portability under Law 25
EEA and UK
Contact us to exercise your rights. You can also contact your local data protection authority
Changes to this policy
We may update this policy. We will post the new version and change the effective date. For material changes, we will give notice in the app or by email.
Contact
Email. info@equilinkapp.com
Mailing address. See our contact page